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Due Diligence ⚠️ Credit Suisse has been involved in numerous legal controversies, regulatory actions, criminal investigations and customer service issues over the years.

  • Writer: The DigitalBank Vault
    The DigitalBank Vault
  • 19 hours ago
  • 4 min read

Credit Suisse has been involved in numerous legal controversies, regulatory actions, and customer service issues over the years. Here’s a comprehensive overview:


⚖️ Major Legal and Regulatory Issues


1.

Mozambique “Tuna Bonds” Scandal

Between 2012 and 2016, Credit Suisse arranged approximately $1.3 billion in loans to Mozambican state-owned companies for maritime projects. Investigations revealed that former Credit Suisse bankers accepted substantial bribes, leading to significant financial losses for Mozambique. In 2021, Credit Suisse agreed to pay about $475 million in fines and forgive $200 million of Mozambican debt to resolve bribery and fraud charges.



2.

Concealment of Nazi-Linked Accounts

Recent investigations uncovered that Credit Suisse maintained and concealed accounts linked to Nazi officials and entities involved in looting Jewish-owned assets during World War II. These accounts were hidden under a secret “American blacklist” file to evade detection.



3.

Archegos Capital Collapse

In 2021, Credit Suisse suffered a $4.7 billion loss due to its exposure to Archegos Capital Management. The U.S. Department of Justice is investigating whether Credit Suisse and other banks colluded during the $36 billion liquidation of Archegos’s assets.



4.

Greensill Capital Exposure

Credit Suisse’s involvement with Greensill Capital led to significant losses when Greensill collapsed in 2021. Swiss regulator FINMA criticized Credit Suisse for serious breaches in risk management and ordered the bank to implement enhanced oversight measures.



5.

U.S. Tax Evasion Guilty Plea

In 2014, Credit Suisse pleaded guilty to conspiring to assist U.S. taxpayers in filing false tax returns, resulting in a $2.6 billion fine. Subsequent investigations in 2023 revealed that the bank violated the plea agreement by failing to report secret offshore accounts.



6.

Foreign Corrupt Practices Act Violation

In 2018, Credit Suisse paid $77 million to settle charges that it violated the Foreign Corrupt Practices Act by hiring and promoting individuals connected to Chinese officials to win investment banking business.



7.

Money Laundering Conviction

In 2022, Credit Suisse was found guilty by the Swiss Federal Criminal Court for failing to prevent money laundering by a Bulgarian cocaine trafficking gang between 2004 and 2008. The bank was fined and ordered to relinquish assets linked to the criminal activities.





🧑‍💼 Management and Governance Failures


  • Spying Scandal (2019): Credit Suisse’s Chief Operating Officer, Pierre-Olivier Bouée, was dismissed after it was revealed he had ordered surveillance on a departing executive, leading to a major scandal and reputational damage.

  • Leadership Turnover: The bank has experienced significant leadership changes, including the resignation of CEO Tidjane Thiam in 2020 and Chairman António Horta-Osório in 2022, amid various controversies and strategic missteps.


💬 Customer and Employee Complaints


Customer Reviews:

Credit Suisse has received numerous negative reviews from customers, highlighting issues such as poor customer service, lack of responsiveness, and difficulties in account management.



Employee Feedback:

While specific employee reviews were not detailed in the provided sources, the bank’s numerous scandals and management issues suggest internal challenges that could impact employee morale and satisfaction.


🏦 Collapse and Acquisition by UBS

In March 2023, amid mounting losses and declining investor confidence, Credit Suisse was acquired by UBS for $3.25 billion in a deal facilitated by the Swiss government to prevent the bank’s collapse. The acquisition led to significant losses for bondholders and raised concerns about the stability of the Swiss banking sector.


If you require further details on any of these issues or additional information, feel free to ask.


Disclaimer: This simulated assessment did not access live systems. Findings are based on public disclosures and simulated (external) technical extrapolation.


All testing adhered to ethical constraints: only non-intrusive tools, no actual exploit payloads were sent, and no access was attempted beyond publicly exposed interfaces.


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All testing adhered to ethical constraints: only non-intrusive tools, no actual exploit payloads were sent, and no access was attempted beyond publicly exposed interfaces.


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Disclaimer: This simulated assessment did not access live systems. Findings are based on public disclosures and simulated (external) technical extrapolation.

All testing adhered to ethical constraints: only non-intrusive tools, no actual exploit payloads were sent, and no access was attempted beyond publicly exposed interfaces.


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